luxi studioworks policies
deposit & PAYment
Details of what is expected of customer and what can expected of studio upon receiving deposit of 50% - is your deposit going to be 50%? Details of when full payment is expected from client should be listed here and furthermore that items will only be released for shipment upon receiving full payment.
What are you able/willing to offer? Is a deposit non-refundable?
How are items shipped? Where do you ship to? Do you offer quotes on the cost of shipping? Will you provide a tracking number to customers upon shipment?
Are you willing or able to offer a trade program for others in the industry?